Quality Management
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IATF 16949:2016, the Automotive Quality Management System (QMS) standard, consists of 10 main clauses, each with multiple sub-clauses. While the standard provides detailed requirements on what needs to be done, it does not prescribe how to do it, leaving the implementation up to organizations. So, how should we structure this system within the organizations? What
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Identifying root causes requires a huge effort from teams. However, confirming whether the identified root causes are truly the right ones can be challenging. The validation methods may vary depending on the problem type, but there are some fundamental approaches that can be applied in most cases. “So” The Art of Reverse Questioning There are
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Root cause analysis is a core step in all problem-solving methodologies, including 8D, Six Sigma, A3, and even PDCA. The reason is simple: rather than focusing on the surface-level issue, we go straight to the origin of the problem. If we eliminate this root cause, the issue will be permanently resolved. We use various techniques
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While the problem is the deviation between the actual status and the expectation, it is essential to identify all relevant data and direct our focus to the correct issue. In this post, we’ll explore how an incorrect problem definition can lead to undesirable outcomes. Real Life Cases Our life consists of problems, which we need
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Have you ever wondered what “quality” really means? Is it the durability of an item, the taste of a cake, expensive things, or maybe perfection? Indeed, it’s none of those. Quality Is About Meeting Expectations At its core, quality is simply about meeting expectations, more specifically, the customer’s expectations. Think about the last time you
Mete Kilic 